What is Continous Feeback?

Continuous feedback refers to the process of sharing performance feedback with employees regularly rather than at fixed intervals like once a year or once in six months. It helps employees understand their strengths and weaknesses as soon as they surface, rather than waiting for a long period to receive feedback when it might be too late to make corrections. It offers a win-win situation for both the employer and the employee, as both benefit equally.

Continuous feedback cycle or Loop

Modern organizations are increasingly adopting a continuous feedback loop as part of their workforce management strategy. This approach creates an ongoing cycle where both employees and employers actively share and receive feedback. For example, while managers provide feedback to employees, employees also have the opportunity to give feedback on leadership and suggest ways to enhance their experience. This emphasizes not only productivity but also overall employee engagement and satisfaction. Ultimately, excellent customer experience is rooted in excellent employee experience.

Continuous Feedback Best Practices

Here are a few best practices worth considering to improve your continuous feedback mechanism.

• Schedule regular check-ins and meetings consistently.
• Practice active listening and promote open communication.
• Focus feedback on behaviour, not employee personality.
• Offer actionable suggestions for employee improvement.
• Follow up every feedback session with an evaluation.