We constantly hear people say that AI is transforming everything. From virtual assistants we interact with on websites to smart home devices, to medical diagnosis tools—whatever you need, AI is there. So, there’s every possibility that AI in HR could play an important role too. You might have questions like 'Will it replace HR jobs?' or 'How HR people could benefit from incorporating AI?' Let's address these common concerns in this blog.

Will AI in HR eventually replace human HR professionals?

There's no need to worry that AI will replace HR professionals. While AI can automate many HR tasks, it doesn't mean HR jobs are going away.

Think about it this way - before we had phones and email, we relied on postal services to share information. But postal services didn't disappear when new technology arrived. They just focused on different tasks, like delivering physical items.

It's the same with AI in HR. AI can handle things like writing job descriptions, screening resumes, and preparing training materials. But HR professionals will still be needed for the more strategic and hands-on parts of the job.

For example, HR teams will still be responsible for:

• Conducting interviews
• Onboarding new hires
• Managing employee relations
• Developing HR policies

So while AI will change how some HR tasks are done, it won't make HR professionals obsolete. Instead, it will allow them to focus more on the high-value work that really makes a difference for the company and its employees.

How HR Teams Stand To Benefit From Integrating AI?

Businesses around the world are constantly seeking cost-effective operations in whatever way they can. If there is a frontrunner among various business functions that can utilize AI incorporation, it could be HR. Let's see how AI in HR can deliver several benefits to HR teams.

For generating text in daily HR communication:

HR teams spend a ton of their valuable time generating various kinds of texts - drafting company policies, announcements, job postings, new hire introduction emails, birthday wishes, and more. While human involvement is still needed in these areas, generative AI tools can be used to minimise the workload.

Personalised learning through AI-powered LMS:

What do companies do when they notice that their employees require upskilling? The common approach is that team leaders inform their HR when such needs arise, and the HRs later prepare resources based on some common traditional assessment techniques.

How effective could this be, and what results does it offer? Well, it might help the employees complete the courses for the sake of it and then show the status to the HRs but not may not truly address the core objective, which is learning to apply the skills.

AI-integrated learning management systems (LMS), for instance, 360Learning, could be used in such contexts, where these tools quickly assess learning needs and personalise materials, which can improve performance.

Addressing burnout:

A survey conducted by the McKinsey Health Institute in 2022 found that about 25% of employees in every organization experience burnout at some point. If this remains unaddressed, it will start adversely affecting employee performance. So, if you are a company that wants your employees to perform at their best and experience the highest level of job satisfaction, you can’t afford to ignore the burnout phenomenon. By utilizing the potential of AI in HR, companies can reverse this. But how?

AI can help proactively identify the early signs of burnout through data analysis and monitoring employee behaviour. Using these insights, organizations can implement timely interventions in various ways, including offering personalized support to employees in need and adjusting workloads accordingly.

Speeding up the recruitment process:

If you ask any HR professional what their most time-consuming task is, they will likely say it’s hiring. There are many steps involved in hiring. For larger organizations, this might not be a huge challenge, as they have dedicated teams for talent acquisition.

However, this is not the case for SMEs. In these companies, a few HR professionals may have to handle all these tasks themselves: identifying the right candidate through job portals or social media, publishing job announcements, screening resumes, and conducting interviews. Once selection is complete, onboarding becomes yet another set of tasks. AI tools could be used to automate many of these processes.

For Accurate Attendance Management:

One of the most impressive applications of AI in HR is in attendance management. Accurate attendance data is crucial for every organization. While the majority of organizations use digital solutions like HRMS attendance management software to track and manage the daily attendance of their employees, there is still room to improve accuracy and convenience.

This is where AI steps in. An AI-enabled biometric attendance system with face recognition can clock employees in and out whenever they enter or leave the office. They don’t need to do anything manually or intentionally for attendance, as it runs in the background. This, in effect, makes attendance management a fully automated process.

For automating the payroll process:

Payroll processing is another important HR function that demands a high level of accuracy and speed. Employees expect their payouts on a certain date, usually the last working day of the month or the first.

Employees who live paycheck to paycheck can’t afford to wait for a delayed payout. Problems with pay, like loss of pay on days worked due to a payroll mistake, are also critical. Here too, AI in HR can be a rescuer by helping to quickly cross-check data, identify anomalies, and fix issues so that the pay run isn’t affected. AI integration is, in fact, revolutionizing the way payroll management software is used.

Bottom Line

So, in essence, AI in HR is not taking away any HR jobs. Rather, it is expanding the scope of HR functions and contributing to the overall impact of HR's roles. After all, what every organization seeks to capitalize on is its human resources. Artificial intelligence is, in a way, helping to accelerate HR processes and make optimal use of human resources possible.

At Mewurk, we are proud to be a forerunner in incorporating AI in HR by tapping into its possibilities in our workforce management solutions. Our advanced HR management software and face recognition-based biometric attendance machine are powered by AI capabilities. To learn more about our software and try it for free, contact us today.