Job Details

Job Title

Telesales Executive

Preferred Work Mode

Work from Office

Employee Type

Permanent

Department

Sales

Number of Openings

1

Preferred Location

Ahmedabad

Job Description

Job Description

  • Generate leads through cold calling, LinkedIn, and other digital and traditional mediums.
  • Identify and qualify potential sales opportunities to create a robust sales pipeline.
  • Schedule and coordinate appointments and meetings for the field sales team with qualified leads.
  • Conduct follow-ups with potential and existing clients to support the sales process and help close sales.
  • Maintain regular communication with clients to understand their needs and provide appropriate solutions.
  • Develop and maintain strong relationships with new and existing clients to ensure satisfaction and retention.
  • Provide detailed information about the HRMS product, including features, benefits, and use cases, to prospective clients.
  • Record all interactions and sales activities accurately in the CRM system, ensuring up- to-date and comprehensive records.
  • Assist in developing and refining sales scripts and strategies based on feedback and effectiveness.
  • Work closely with the field sales team to ensure a seamless handover of qualified lead and support throughout the sales cycle.
  • Collect and report feedback from clients and prospects to the sales and product development teams.
  • Monitor and report on market trends, customer preferences, and competitor activities to identify new opportunities and threats.
  • Participate in regular sales meetings, sharing insights and strategies to drive team success.
  • Stay updated on industry trends, sales techniques, and product enhancements to improve performance.
  • Attend training sessions and workshops to enhance telesales skills and product knowledge.

Qualifications

  • Gender: Female
  • Age Group: 25-35 years
  • Experience: 1+ years
  • Above average fluency in English must

Skills

  • Evaluation metrics will include the number of leads generated, the quality of leads (conversion rate), the number of appointments scheduled, follow-up efficiency, client feedback, customer satisfaction scores, retention rate, accuracy and timeliness of CRM updates, contributions to sales meetings, and proactive engagement in professional development activities.

Apply for Telesales Executive